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How to Respond to Negative Blog Comments

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Unfortunately, if your blog is visible to the public, it's likely that someone will post a rude, offensive, or inappropriate comment on one of your blog posts. Or the day will come when someone will post something negative about you on another blog/site. People can be very mischievous when they hide behind anonymity on the Internet.

In fact, some people spend time publishing offensive comments on blogs and forums for no other reason than to incite drama. These people are referred to as "trolls" - the longer you spend your time online, the chances of meeting such people will increase.

Over time, you'll be able to recognize the "trolls" and quickly identify comments that add no value to the conversation - these negative messages are simply meant to offend people. You can quickly delete them or mark them as spam on your own blog, but what happens when someone publishes something negative about you or your blog on a site/blog that you cannot control?

Sometimes a negative comment could be the work of a "flagrant troll", but other times, it could be the work of a person who disagrees with you in a hateful or offensive way. Sometimes people may be able to publish information about you that is simply not true. There are three ways you can respond to these negative comments to ensure your online reputation as a positive one and reflecting the type of personality you want to cultivate in online activities. These three options are described in more detail below.

Ignore negative comments
It is essential that you do not react instantly to negative comments. Always give yourself some time to reflect on the comment. Do not try to be impulsive! Find out if the comment is from an obvious "troll". Was it a comment posted on your blog or on another blog/site /forum that has no traffic? Enter your site's URL into the search box at Alexa.com or Compete.com to determine the popularity of that blog. If no one visits the blog, then the best course of action is to ignore the negative comments - they will quickly disappear.

Reply to negative comments
If a negative comment about you or your blog is published on your own blog or on a popular blog, then you should reply to it. Do not be too defensive! Instead, engage in discussions with the person who published the original comment and ask him how you can do things better, solve their problem, or change their perceptions about yourself and your blog. This kind of transparency is welcomed by most people and shows that you are willing to admit your mistakes and are willing to resolve them. On the other hand, if someone publishes something that is untrue about you or your blog, it provides accurate information in a professional and friendly tone. Do not attack again! This type of defensive behavior will not help your reputation online.

Bury negative comments
Sometimes a negative comment can cause problems for your online reputation because it continually shows in keyword searches related to sites like Google. These are the moments when you should make considerable effort to bury negative comments. Publishing articles on popular blogs with authority and influence in the online environment can develop strong relationships for you and help you spread your authority through unique and quality content. With these efforts, you will bury negative comments in search results and bring you more positive and accurate results for you.
 
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